WORK Freelance translator – Istanbul Expo Center/Tüyap 2022 – Present EXPERIENCE • Provided interpreting services for international visitors and local attendees at various expos and trade shows to facilitate smooth communication flow in multilingual environments • Translated presentations, product demonstrations, and negotiations in real-time with accuracy and cultural sensitivity • Demonstrated proficiency in diverse languages and understanding of different industry-specific terminology and trends Freelance tour guide 2020 – Present • Showing people all around the hidden gems • Got to know local vendors, best restaurants and attractions so I can bring unique and authentic experiences to travelers • Tailored extended tours to the needs and interests of each travel grous Customer service agent & translator – Buk Beauty Mar 2022 – Aug 2022 Center • Helped large volume of customers every day with positive attitude and focus on customer satisfaction. • Translated dialogues between clients and workers. • Helped in social media content writing in both English and Arabic • Handled customer complaints with empathy and composure. • Responded to customer calls and emails to answer questions about products & services.